Shipping Policies

• To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
• While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.
• If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and or Contact us, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
• You may track the shipping status of your order on our website, by clicking at Track your Order section.
• Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

Shipping Partners

In today’s era of ecommerce platform, providing a fast delivery is the main focus. And We at Pincore ensures that your orders reach you at  fastest with all safety measures since we are shipping on of your essential component of your dream project.  Pincore is always abided with Professional Packaging & Courier Policy as per the GOI. We are Officially collaborated with reputed courier agencies based on the service availability to reach maximum places or Innovation hubs of the country.

We Support:

1. Air Shipping
2. By Road
3. Hand Pick Up

In case of any emergency or need the product to be delivered straight away to your location in the city. You can hand pick the product through number of professional delivery services partners like Dunzo / Rapido etc., (Hand Pick Up is  completely customers risk) once after the confirmation of material and availability of the product from Pincore.

“Do not Worry about your packages since we have enough experienced in both exporting and importing of world class Components from/to the world”

Check Here for few list of our previous orders and lead time of the product with shipment details

Shipping Time / Delivery Time

• We make our best efforts to ship your order within a day of the order. 99% of our orders are shipped within 24 Hours.
• We ship on week days (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY
• Though we can guarantee a delivery time of 2-5 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.
• Please plan your order allowing sufficient time for the delivery instead of last minute orders.

Guarantee/Warranty

All items are delivered with standard warranty of minimum 15 Days (unless otherwise specified in the product page) to protect the customers from any manufacturing defect.If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. We will replace or repair the damaged products at free of cost with shipping prepaid by us. In case ,we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.

To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return the product.If the particular item is not in stock to replace ,we will provide the full refund.

100% Refund/Replacement:

We guarantee to provide accurate descriptions and high quality product as mentioned in the website. In order to protect customers from shipping damage, item mismatch or parts missing etc., we are providing 5 days time (From the date of order delivery) to report the complaint by going to my account section and then to your order, the you will find option for Request Refund. Our technical team will verify the submitted details visually and will issue RMA number to return the material. Once we received the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us.In case, we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason.

Changing or Canceling An Order:

Need change something about your order or just want it canceled? You can ask us (by Email only ) to change the items on your order, update an address or payment method, or just cancel it. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be altered or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it. In some cases Order cancellation may attract 5% bank charges depending on the payment methods used by customer.(It is because most of payment gateway providers collect their Commission even though order cancelled and refunded.).Due to the nature of the products we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. PINCORE TECNOLOGIES INDIA PVT. LTD. reserves the right to take the final decision on all refund request. .

Return Guidelines:

Once we confirmed the faulty item cannot be repairable by customer or by Remote Desktop (Team Viewer), we will issue the RMA Number, which you have to mention clearly on Shipping boxes. Do not write anything on the merchandise packaging (Product package). Defective unused merchandise will be replaced within 4 – 5 working days of receipt. All returns must include a copy of the original packing list that came with your shipment.

Limits Of Responsibility:

We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.